Customer Support Services

Based on the customer’s operating conditions and environment, we select, verify, and evaluate lenses using lighting and cameras.
We offer assistance to our customers based on our principles of ” Prompt Selection” and ” Proposal Approach”.

Support Overview

  • Exhibitions

    Exhibitions

    We participate in exhibitions held across the world.
    At the exhibition, we are proud to introduce a variety of products including our latest products.

  • Website Membership Service

    Website Membership Service

    By registering as a free member, customers will have access to download drawings, specifications, and catalogs, rent demo products, and get estimates online.

  • Catalog

    Catalog

    We have a comprehensive catalog of our products. Members can also download it by registering on our website.

  • Seminars

    Seminars

    We hold seminars both internally and externally based on a wide range of expertise, ranging from fundamental knowledge about lenses to selection methods.

  • Newsletters

    Newsletters

    You will receive regular updates on the latest information about new products and upcoming events.

  • Social Media

    Social Media

    We provide information about our promotions and activities using various social media.

  • Evaluation unit rental

    Evaluation unit rental

    We offer a wide range of lens evaluation units for you to choose from, selected according to your usage conditions.
    Please feel free to inquire about loaning out our free evalution products

  • Testing Room

    Testing Room

    Each of our locations is equipped with a testing room. A full range of lenses, lighting, cameras, and image processing equipment is available.
    We propose solutions for the machine vision system to meet each customer’s specific requirements.

  • Customization

    Customization

    We offer “semi-customization”, “full customization”, and “OEM supply” of lenses that meet the requirements of our customers.
    We also carry many product examples that are not listed in our catalog, so please feel free to contact us.”

We offer a wide range of lens evaluation units for you to choose from, selected according to your usage conditions.
Please feel free to inquire about loaning out our free evalution products

Evaluation unit rental

Evaluation unit rental Flow

Evaluation unit rental Flow

Each of our locations is equipped with a testing room. A full range of lenses, lighting, cameras, and image processing equipment is available.
We propose solutions for the machine vision system to meet each customer’s specific requirements.

Testing Room

Testing Room Flow

Testing Room Flow

We offer “semi-customization”, “full customization”, and “OEM supply” of lenses that meet the requirements of our customers.
We also carry many product examples that are not listed in our catalog, so please feel free to contact us.”

Customization Flow

Customization Flow